In 2012, Engcon launched DC2 (Digging Control), the company’s proportional control system for tiltrotators, with an associated app for remote support.
Combining safety with the latest technology allows a service technician to connect to the excavator and provide remote support. Now, Engcon has improved compatibility, and the app has a new easy-to-navigate user experience with improved performance and stability to optimize machine control and installation.
“Remote support with remote control is a smart and time-saving feature that allows a service technician to troubleshoot via the mobile network and the driver’s smartphone,” said Tomas Wall, product manager at Engcon Control Systems. “This provides great benefits and time savings in calibration, troubleshooting and service.”
Engcon’s DC2 control system fits all excavator brands on the market. In addition to controlling Engcon’s tiltrotators, DC2 is also able to control the excavator’s belt and wheels, as well as boom swing or variable boom function.
The app enables remote access to the control system and has been updated to be more intuitive to use. The upgrade also means increased compatibility with the latest versions of Android and smartphone models.
On installation, all control systems need to be calibrated. Previously, this was handled by an on-site service technician. Now, calibration may be done remotely by connecting the driver’s smartphone directly to support staff.
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The setup also saves time when troubleshooting, regardless of where the machine is located. Engcon support can quickly locate the fault and, if necessary, send out a service technician with the right parts.
In many cases, support on control systems is about minor adjustments and with the Engcon DC2 and an Android phone no one needs to physically visit the machine. A smartphone can be connected to the DC2 via Bluetooth and it is possible to switch between operator profiles and tools or enter speed settings.
“In addition to saving the contractor a lot of time and money by having the support done without anyone going out to the machine, there is also a big environmental benefit by reducing the number of trips taken”, Wall said.
The updated control system had a low-key introduction at ConExpo 2020 in Las Vegas. While the DC2 has been released in Sweden, the system will debut in North America following field testing.
