Doosan Infracore North America, has opened a new 9,300 square metre parts distribution centre, serving its dealers and customers in the United States and Canada.
Strategically located, the new parts distribution centre allows Doosan to provide both dealers and customers with better service options, deeper inventory and faster parts delivery. The parts distribution centre is located adjacent to the Doosan Infracore North America headquarters in Suwanee, Georgia, situated about 50 km northeast of Atlanta.
“Doosan is committed to being a top five construction equipment brand in North America, and this new parts distribution centre illustrates our promise to support our dealers and our customers with parts availability and prompt delivery,” said Edward Song, CEO of Doosan Infracore North America.
“We can significantly reduce shipping costs and we can provide less than two-day delivery on a majority of our genuine Doosan parts delivered from our dedicated warehouse.”
The facility is designed for Doosan parts distribution and shipping. It is managed by DHL Supply Chain. The centre will stock about 40,000 parts keeping units (SKUs) that can be shipped to service Doosan construction equipment throughout the United States and Canada.
The parts distribution centre will house a majority of Doosan parts, with only some low-volume parts needing to come from Doosan manufacturing facilities around the globe.
DHL Supply Chain will provide outbound less than load (LTL) transportation to Doosan equipment dealers located in the United States and Canada.
“This is really a signal of our commitment to our Doosan customers in the United States and Canada,” said Clay Caldwell, Doosan’s director of parts and supply chain.
“Working with DHL Supply Chain allows us to reduce our order cycle times to ensure our customers are receiving critical replacement parts quickly and efficiently. We’re excited to work with a partner that not only understands our business and markets but has the capabilities to provide strategic warehousing options and seamless transportation integration.”