Following 18 months of construction, the Wacker Neuson Group’s new spare parts logistics centre in Germany is now in operation.
The ultra-modern facility is strategically positioned in Mülheim-Kärlich, between the Frankfurt and Cologne airports, the ideal location to connect to international transport networks.
Within the distribution warehouse and an area of 55,000 square metres, about 100,000 different spare parts are stored for construction equipment and compact machines.
The warehouse will become the hub of global spare parts distribution for the company’s three core brands: Wacker Neuson, Kramer and Weidemann.
“Opening our spare parts logistics center in Mülheim-Kärlich is a decisive step to being a long-term solution provider for our customers. Here we not only store the classic spare parts, but we also provide additional services to optimize and further develop customer support,” said Andrew Voigt, Business Manager of Wacker Neuson Aftermarket and Services.
“Throughout the machine’s service life, we are the partner at our customer’s side generating a sustainable relationship, from the purchase of the machine and equipment, and beyond.”
The warehouse operation incorporates a high degree of automation and digitization. The facility includes an automated small-parts warehouse with more than 30 robots and about 200,000 storage spaces, as well as a digital training platform and an innovative shop floor management system.
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“The customers benefit from a clearly improved service, more flexibility with order times, and an optimized transport network as a result of the central warehouse and the ultra-modern warehouse technology,” said Steffen Streubel, Head of Parts Operations of Wacker Neuson Aftermarket and Services.
The building was constructed in accordance with the highest sustainability standards of the German Sustainable Building Council (DGNB) and Wacker Neuson has applied for the corresponding platinum certification. It is equipped with a photo-voltaic system with 3.2 megawatts peak performance and energy-efficient warehouse technology. In addition to this, e-charging stations are provided for employees and visitors.
Logistics company Kühne+Nagel will assume the operational business on-site. As a long-term partner of the Wacker Neuson Group, the successful collaboration is being continued and developed.
