Metso is building a new service centre in western Canada to deliver solutions closer to its customers.
On June 4, the company celebrated the groundbreaking of its new service centre in Prince George, British Columbia.
Situated in the heart of a key Canadian mining region, the facility will support growing customer demand, particularly in the copper and gold sectors.
“The investment decision, announced in September 2024, was very well received by our customers. Metso’s strengthened local presence will enable faster repairs, shorter turnaround times and increased sustainability by reducing transportation distances,” said Justin Ayotte, Vice President, Canada Sales and Service at Metso.
“We’re grateful for our customers’ trust, and we remain committed to becoming the preferred service provider in the industry.”
When the new facility opens, Metso will offer OEM-certified on-site inspections, turnkey service solutions and off-site repairs.
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The centre will service a wide range of mining equipment from pit to port, including crushing, grinding, screening, filtration, flotation, slurry handling, thickening, clarifying, loading and hauling solutions, chute lining and more. It will also offer warehousing capabilities for spare parts and wear parts.
Metso has an extensive service center network with more than 3,700 field services professionals, technical support and more than 140 service locations on six continents.
The new facility will further contribute to creating employment opportunities for skilled professionals, such as service engineers and technical specialists.
The service centre is expected to be fully operational by early 2026.
Metso is committed to the continuous development of its service and repair capabilities to ensure close support for customers worldwide. As part of this commitment, the expansion of the service centre and the opening of a new training centre in Mesa, Arizona, are scheduled for completion in 2026. Alongside the new facility in Prince George, these investments will further strengthen Metso’s service footprint across North America.
