VermeerOne is a new digital platform that streamlines the management, monitoring and maintenance of Vermeer equipment.
The platform serves as a central hub where equipment owners can access manuals, warranty information, machine data and dealer support in one interface, giving them more time for the jobs that drive their business forward.
“Equipment owners need instant access to machine information and support to operate efficiently,” said Jason Andringa, President and CEO of Vermeer Corporation. “VermeerOne simplifies managing equipment so our customers can focus on what matters most, getting important work done.”
VermeerOne combines MyVermeer and the Vermeer telematics portal into a single platform.
This enhances functionality for both connected and non-connected machines. The system offers specialized benefits tailored to each equipment type and configuration.
For all Vermeer equipment, VermeerOne provides access to operator, maintenance and parts manuals; equipment registration and build specs; warranty details; fleet management; planned maintenance intervals; dealer contact information; and team access management tools.
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The intuitive interface works across devices, allowing users to manage their equipment from the office or in the field. The platform also features an embedded help centre, providing immediate access to a comprehensive library of support articles and automated assistance for users.
“VermeerOne gives equipment owners the information they need, when and where they need it,” said Brianne Schulte, Vermeer’s Vice President of Strategy, Risk, Information Technology and Financial Planning.
“By connecting customers to their machines and their dealers, we’re enabling them to make informed decisions that can help boost productivity. The platform also creates the ability for customers in new territories to have a local Vermeer dealer seamlessly support their equipment through the VermeerOne system, maintaining continuity of service wherever they operate.”
Connected machines, those equipped with telematics control units and data sharing, gain additional capabilities through Vermeer Fleet, which is fully integrated into VermeerOne. The platform provides base fleet features, including:
- Real-time machine location tracking
- Machine hours monitoring
- Operational status updates
- Fault code reporting
- Geofencing capabilities
“The Fleet features in VermeerOne transform how our customers manage their equipment,” Schulte said. “By providing essential data directly to owners, we’re helping them optimize utilization, respond quickly to issues and plan more effectively.”
For equipment owners with advanced fleet management requirements, the VermeerOne Premium Fleet subscription delivers comprehensive analytics and insights for fleet-wide operations and individual machines.
This subscription includes all Base Fleet features plus these enhanced capabilities:
- Machine location history
- Machine geofencing capabilities
- Machine fuel usage monitoring
- Product line performance data
- Fleet-level utilization metrics
- Start and stop average times tracking
- Historical and full fault code history
- Asset tracking capabilities
- Notifications of machine movement
These enhanced capabilities allow owners to optimize machine and fleet performance through data-driven decisions. Premium Fleet subscribers receive a consolidated dashboard with detailed performance reports, machine analysis, insights and API integration to incorporate equipment data into other business management platforms. The availability of specific data points varies by machine type and location since different equipment serves different purposes and functions.
Existing MyVermeer users can access VermeerOne using their current login credentials. Current Vermeer Telematics Silver/Edge subscribers will automatically transition to Premium Fleet within VermeerOne with all existing features and capabilities preserved.
Equipment owners may need to create a new Vermeer account to access historical telematics data for their machinery.
The platform is compatible with all registered Vermeer equipment, including machines purchased through auctions or non-Vermeer dealers. This allows all Vermeer owners to benefit from streamlined access to essential information and support resources.
VermeerOne is designed to accommodate operations of all sizes, from owners of a single unit to those managing large fleets of more than 100 machines.
