Field Service Representative

Field Service Representative Waratah Forestry Canada

Waratah Forestry Equipment Canada Ltd. (a John Deere Company) is seeking an experienced field service representative in the area of Edmonton, Alberta. In this position, you will provide technical field support to our Waratah dealer network and customer base throughout the Alberta and Saskatchewan Region.

Primary Job Duties

  • Responsible for assisting customers with start-up, commissioning and set up (hydraulic, mechanical, automation) of new Waratah harvester processor heads sold within the assigned territory
  • Performs hydraulic and electrical troubleshooting in the field
  • Works with the logging contractors to assist with application and performance of Waratah product
  • Assists with demo operating and demonstrations of dealer owned Waratah product
  • Assists dealers with support issues, in field challenges, and warranty issues


  • Experience working in the logging or forest equipment industry as a mechanic or harvester operator
  • Mechanical experience on Waratah or other brand harvesters/processors
  • Strong troubleshooting skills and understanding of hydraulics and electrical theory
  • Willingness and ability to travel (up to 75%) within the assigned territory to meet operational business needs
  • Experience and knowledge of Western Canadian logging applications and practices

The company offers a competitive total compensation package and you will be provided with the required equipment to carry out the duties of this position. For more information and to apply for this position, visit